Night Porter
· Overseeing and being responsible for the efficient operations of the Night Operations Function to a high standard. · Front office duties to ensure that you and the team aware of each night’s business activity and generating reports. · Dealing with any guests queries and responding to them quickly and efficiently in a warm, friendly, and helpful manner. · Demonstrating excellent rapport with guests in friendly atmosphere. · Ensure that all security/fire checks are carried out each night and logged. · Assisting in other food and beverage departments when the need arises. · All cleaning standards and check lists are carried out. · To respond to Guest Reservations enquiries – ensuring that you take correct details and contact numbers. · Ensuring that meeting rooms/function rooms are set up as per standard.