Forecourt Attendant
Top Oil has a vacancy for a Forecourt Supervisor. The position is based in our Depot in Lanesboro Road, Co. Roscommon. If you have great organisational skills, strong attention to detail and are looking for an opportunity to further your career, please apply!
Purpose of the Role: Supervise the forecourt team to ensure the smooth running of the forecourt on a day-to-day basis.Being the main point of contact for customers on the forecourt and on the telephone on both inbound and outbound domestic calls.
Main Duties/Responsibilities:
To deal with customers in a friendly, efficient and helpful manner and be the main point of contact for fuel payment Address customer queries/complaints to a friendly and efficient manner, escalating problems as and when required.
To ensure all yard sales activities are carried out efficiently including price displays, cash handling, and daily yard reconciliation.
Count & reconcile daily cash takings.
Ensure correct prices on system and implement new approved prices Liaise with third party for forecourt pump and system maintenance.
Receive payments in from Depot customers for fuel through post and face-to-face communication.
Complete regular maintenance checks.
To carry out the daily cash reconciliation and post to the inhouse system.
To complete the necessary Health and Safety procedures.
Actively taking part in initiatives to generate prospects.
To carry out any other additional duties as required ensuring the smooth running of the forecourt.
Maintain the general upkeep and appearance of the forecourt – Ensuring pumps are kept clean at all times
Operate, at all times, in a customer friendly and supportive way with both customers and staff.
Skills and Competencies
Experience with cash handling and cash reconciliation is essential.
Experience in excel and inhouse system advantageous.
Customer service focused.
Motivated, proactive and enthusiastic.
Ability to work on their own initiative.
Good organisational skills.
Other Working days will be from Monday to Thursday 9AM – 6PM and Fridays 10AM to 7PM (There may be times when additional cover is required on evenings and weekends, this will be determined as and when required in line with the depot manager)
A full knowledge of all aspects of JDE will be trained over time, to allow the candidate to cover during annual leave etc.
Tedcastle Oil Products Unlimited Company is an equal opportunities employer